incorrect display of a mobile phone

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This topic contains 16 replies, has 2 voices, and was last updated by  Juan de la Cruz 1 year, 11 months ago.

Viewing 17 posts - 1 through 17 (of 17 total)
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  • #308

    sedoi
    Participant

    I watched the demo template on the phone, he looked (Cuando vi el patrón de demostración, se miró en el teléfono)…

    When I bought the pro version, it began to look as (Cuando compré la versión Pro, se ha convertido en la plantilla se ve como en el teléfono)…

    Formed on the right indent. How to fix it? (Formado en la sangría derecha. ¿Cómo solucionarlo?)

    #311

    Juan de la Cruz
    Keymaster

    Hi sedoi,

    That only happens with very small devices and upright. With such small devices people usually have them horizontally. In this case the presentation is correct. In any case, perhaps in a forthcoming update is correct (the best solution would not show the credits when the screen width is so small). Thanks for the warning.

    Regards.

    #312

    sedoi
    Participant

    Yo no entendía. ¿Cómo puedo hacer que la pantalla estaba completamente en dispositivos pequeños. En la plantilla de demostración todo funciona !!

    Cliente solicita toda la plantilla como una versión de demostración para dispositivos con pantallas pequeñas.

    #313

    Juan de la Cruz
    Keymaster

    Hi sedoi,

    You can hide the credits “Rubber Soul Pro by …”. To do this go to Appearance > Customize > RubberSoul Pro Options > Footer and check the “Hide WordPress theme and credits” option found in the bottom.

    Regards.

    #314

    sedoi
    Participant

    Again you have not understood me.
    I’ll try to explain the pictures …

    #316

    Juan de la Cruz
    Keymaster

    Hi sedoi,

    Thanks for sending screenshots. Now I know what you mean.

    Install the latest version of RubberSoul Pro (2.4.1). If problems persist I will try to find that they are due. Your case is the first with this problem. Here are some sites where the theme is displayed correctly:

    http://demos.galussothemes.com/rubbersoul-pro
    http://www.monsat.es
    http://basicoandroid.com
    http: //www.bulldogfrancés.com

    Regards.

    #319

    sedoi
    Participant

    1. The site http://www.monsat.es same problem ….

    2. Where to download version 2.4.1 ?? (When I bought me an e-mail came version 2.4.0)

    #323

    Juan de la Cruz
    Keymaster

    Honestly, with any device I tested the theme is incorrectly displays (using Google Chrome or Mozilla Firefox). Below you have two screenshots of monsat.es (Chrome and Firefox) where the theme behaves correctly. Sorry, but in principle the problem is not in the theme. Have you tried with other smartphones?

    The latest version of the theme can be downloaded from the top of the sidebar.

    null

    null

    #326

    sedoi
    Participant

    4.2.1 does not fix the problem

    Phones: samsung galaxy s5, elephone p8000

    #327

    sedoi
    Participant

    samsung 6 edge the phone does not work properly.
    Only on the iPhone all correctly displayed

    #328

    sedoi
    Participant

    #329

    Juan de la Cruz
    Keymaster

    Try this:
    in the header.php theme file replaces the line (line 17)

    <meta name="viewport" content="width=device-width" />

    for this

    <meta name="viewport" content="width=device-width, initial-scale=1" />

    #331

    sedoi
    Participant

    This deception is not working!
    Here is a man who created a theme? Really can not solve the problem?

    #333

    Juan de la Cruz
    Keymaster

    I think you’re missing the good manners. For now I’ll leave this topic and I will not worry until another user has the same problem. The problem is not the theme. Check the settings of your web site (server, plugins …).

    I leave a screenshot and a link:

    https://www.google.com/webmasters/tools/mobile-friendly/?url=https%3A%2F%2Fimplantatsiya.ru

    null

    #334

    sedoi
    Participant

    I do not create a site for google
    I site was created for people
    If you take care of Google, why have two H1 tag on the page?
    You contradict yourself!

    I want to get the same adaptive design as a demo version of the template! If you can not give it to me, I return the money!

    #335

    sedoi
    Participant

    Find a solution to the problem. This hosting. They restarted the web server, and all began to work normally.I hope this helps someone.

    I offer my sincere apologies to the administrator.. This WordPress template RubberSoul Pro is excellent.

    #336

    Juan de la Cruz
    Keymaster

    Thanks for sharing the solution.

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