Do you want to improve the satisfaction of your customers with your website? Let’s use WordPress Help Desk Plugin to provide high-quality customer services and help your customers handle problems timely. Now, it’s time to explore a list of remarkable WordPress help desk plugins below and choose your favorite one.
The reason why you should use WordPress Help Desk Plugin
A professional help desk plays a crucial role to create the success of any business. Besides that, it also helps you to handle your customer’s queries quickly which brings much positive feedback about the high-quality service. We provided a clear description and a lot of powerful features, hence you can easily compare and choose the best one for yourself. Let’s take a look!
The outstanding plugin in today’s collection is KB support. This plugin is famous for its enriched features, it will give you a professional solution to support your clients. Moreover, the built-in Knowledgebase enables your customers to find the methods to handle their problems quickly during the ticket submission process.
Features:
Easily manage and customize submission forms. No coding required, multiple forms can be created and utilized
Guest submission is fully supported
Sequential ticket numbers
A fully responsive and clean front end design
Ability to restrict access to individual knowledge base articles to logged-in users only
The second great plugin we would like to introduce is WordPress Advanced Ticket System, Elite Support Helpdesk. This plugin is considered one of the most useful tools to solve your customer queries. It enables you to submit tickets to report issues or get help on whatever you want directly via your WordPress website. Moreover, this tool lets the users establish the status, priority, product, and type of each ticket submitted into this WordPress support plugin. This is truly a perfect WordPress Help Desk Plugin that you must try!
Features:
Allows users to submit tickets to report problems
Set the status, priority, product, and type of each ticket
Having multiple ways to submit tickets
Smooth integration with WordPress themes
Ticket statistics through dashboard and frontend widgets
If you are looking for a professional help desk and support plugin, this is just the right choice for you. With a simple and user-friendly interface, the process of installing takes you a few minutes to conduct. Furthermore, it also allows User/Guest to create tickets from the front-end. You should consider the JS Help Desk plugin because it comes with more powerful features than most of the expensive(and complex) support ticket systems on market.
Features:
Front-end ticket creation
Visitor/Guest can create a ticket from the front-end
Support icon for front-end with various position options
Admin create a ticket on behalf of any user
Multiple file attachments for ticket and reply
Powerful filters on the ticket for user and admin
Priority for ticket and highlighted priority within ticket listing
Another amazing plugin in the list of best plugins today is SupportCandy. The plugin gives you the ability to insert to WordPress the features of a complete helpdesk ticket system. Moreover, it is not complicated to configure and use. Especially, with more than 10,000+ active users, this plugin is trusted and used by many people around the world.
Awesome Support is well-known as the high-quality WordPress Help Desk Plugin because of its rich features. This plugin has the ability to match the feature set of a SAAS solution such as Zendesk or Helpscout. We ensure that with various available features this plugin will bring you much great experience.
Features:
Submit tickets from the front-end
Import tickets from Zendesk, Helpscout, and Ticksy
Provide support for as many products as you want
Provide support for multiple departments
Includes an amazing flexible sorting, filtering, and tagging system for your tickets
Zendesk Support is a useful plugin that not only allows you to bring your helpdesk, powered by Zendesk, into your blog or site but also provides teams, multiple products, docs, and works very well with WordPress based sites. Moreover, this plugin lets the user login on to your WordPress site to access the helpdesk without switching accounts.
Features:
The Zendesk Support Feedback Tab
Single sign-on with Zendesk’s Remote Authentication
Turn your blog comments straight into Zendesk Support tickets, with one click
Codebard Help Desk Plugin utilizes language admin to easily translate your plugin into your own language or change your own language’s translation. If you are running a WooCommerce store, you will get the WooCommerce Integration Addon to power up your Help Desk and give excellent support to your store’s customers easily.
Features:
Private Tickets
Email Notifications
Ticket and Reply Attachments
Support Admins, Support Agents with separate permissions
Easy ticket management
Responsive
Compatible with all Themes and Plugins
Adapts to visuals of any Theme
Highlights:
Easy to install and manage
Professional support
Conclusion
Which is your favorite WordPress help desk plugin? Hopefully, this collection is valuable for your blog. In addition, if you know other similar plugins, don’t forget to share them with us by leaving a comment below. Besides, you can access our free WordPress Themes to update many professional themes for your website. Thanks for your reading, if you have any questions, please leave a comment below, we will reply as soon as possible!
Hello everyone! We’re Galussothemes content team, we love to write new blogs for WordPress everyday! Galusso Content Team is a part of IT4GO – The company houses talented young people who hold a strong passion for website development, designing, and marketing.
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It’s actually a cool and useful piece of information about Top 7 Effective WordPress Help Desk Plugins. I’m satisfied that you shared this useful
info with us.
Please stay us up to date like this.
Thank you for sharing.